Free Shipping On All USA Orders
Fast and Free shipping with tracking number on all USA orders.
Glass tanks and complete tank kits ship free via FedEx, USPS, or UPS with tracking number with 2-7 day transit time.
All other orders ship USPS first class mail or USPS priority mail with 2-5 day transit time.
Orders placed before 5pm MST ship same day. All orders made after 5pm MST M-F ship next business day.
A tracking number will be emailed with the order fulfillment confirmation on the same or next business day.
Generally live fish and snail orders will be shipped next business day via express priority mail with tracking information on Mondays, Tuesdays, and Wednesdays. Additional email confirmations and tracking info will be sent for each order.
Delivery dates for live fish and snails may vary depending on weather forecasts at the delivery location. If weather in your area is too hot or cold we will contact you within 24 hours to either delay shipping or refund your order. The health of our betta fish is our top priority and our team will check weather forecasts at each delivery location to ensure safe transit.
Easy Free Return Policy
Contact us if you have any issue and we’ll promptly issue a full refund, no questions asked, or send replacement items if requested.